COVID-19 Coronavirus Fact Sheet: Share Fact, Not Fear

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COVID-19 FAQ Community Info

I think I need a COVID-19 test, what do I do?
If you think you have been exposed to COVID-19 and develop a fever or symptoms such as cough or difficulty breathing, call the CIHA COVID-19 Hotline 828.497.3743 to speak directly with a healthcare professional for advice on whether or not you need to be tested.

Why am I being screened upon entrance to the hospital?
Screening is required to protect you and our staff during this public health crisis. Patients presenting to CIHA will be asked a series of screening questions, these questions are in place to determine if a patient or visitor needs additional screening before entering the building.

Information regarding telehealth visits can be found here.

COVID-19 Testing
(828) 497-3743
375 Sequoyah Trail, Cherokee, NC 28719

COVID testing is available Monday thru Friday

For an appointment, pre-screening is required through this hotline.

It is important to test six to eight days after direct contact to a COVID positive person.

If you have been exposed and have questions regarding contact tracing, please call Tsalagi Public Health at (828) 359-6240.

Due to the number of the COVID cases in our community, we are handling a large influx of calls regarding testing.

If you reach our voicemail, please leave us a message and a member of COVID testing will return your call as soon as possible.

The CIHA Pharmacy has implemented the following changes:

The Pharmacy Lobby will be closed until further notice.

We ask that all patients give until the next day to fill medication refills, unless it is a new medication just ordered by the doctor. Refill requests can be called in to the automated refill line 828.497.9163 ext. 6714, or you can call to speak to a Pharmacy staff member.

We encourage you to sign up for mail-in refills by calling 828.497.9163 ext. 6379. This will ensure that your medicine will be delivered t your mailbox without having to make a trip to the hospital.

Pharmacy Drive-Thru Hours
Monday – 8am to 5:45pm
Tuesday – 8am to 5:45pm
Wednesday – 9am to 5:45pm
Thursday – 8am to 5:45pm
Friday – 8am to 5:45pm





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