Welcome to CIHA: Cherokee’s Home for Medical Care.
Welcome to CIHA: Cherokee’s Home for Medical Care.
Your Health, Our Priority
The Cherokee Indian Hospital Authority’s Commitment to You
At the Cherokee Indian Hospital Authority (CIHA), we strive to be more than just a healthcare provider—we aim to be the medical home for enrolled members of the Eastern Band of the Cherokee Indians. Guided by our core values of compassion, collaboration, and cultural respect, our mission is to make your journey back to health as seamless and comforting as possible. We understand that healthcare challenges can be intimidating and overwhelming, which is why we are dedicated to creating a personalized, supportive experience that feels as welcoming as your own home.
Integrated, Patient-Centered Care
Our commitment is to provide you with a personal physician who leads your healthcare journey, ensuring that your care is thoughtfully coordinated across our network. This includes our main hospital, satellite clinics throughout the Qualla Boundary, and a range of other healthcare resources available to you. By utilizing the latest healthcare practices, we ensure you receive the highest standard of care.
What You Can Expect
We partner with you to understand your unique health history and coordinate your care with the highest level of expertise. Here’s how we’ll get started:
Your Integrated Care Team Will:
1. Get to Know You
Building a relationship with you is our first priority. We’ll take the time to understand your health history, family background, and personal preferences. With every visit, we update your records and tailor treatments to suit your needs. We value your input and will always treat you as an equal partner in your care.
2. Communicate Clearly
Health issues can be confusing and daunting. Our team is committed to explaining your diagnosis and care options in a way that is easy to understand. We encourage your questions and provide clear answers, empowering you to make informed decisions about your health.
3. Support Your Goals
Together, we’ll set recovery goals that are realistic and achievable. From classes and support groups to expert consultations, we provide the tools you need to stay on track. Along the way, we share trusted information to help you maintain your health and well-being.
Your Role in Achieving Better Health
A successful healthcare journey requires teamwork. Here’s how you can take an active role in your care:
1. Take Charge of Your Health
Be an advocate for your own well-being. Stay informed about your health conditions, ask questions if something isn’t clear, and follow your care plan diligently. When you commit to your recovery, you’ll enjoy better outcomes and a happier, healthier life.
2. Participate Fully
Your active involvement in your care is crucial. Follow the recommendations from your Integrated Care Team, take your medications as prescribed, and attend all appointments and follow-ups. Remember, even the smallest details matter.
3. Stay Connected with Your Integrated Care Team
Your feedback is invaluable to your care. Keep your Integrated Care Team informed about your progress, medications, and any treatments prescribed by other providers. Bring a list of questions and current medications to every appointment to help us deliver the best care possible. Help us coordinate care you are receiving from other health professionals by explaining to us what they have prescribed and ensuring we have their medical records.