List of Departments

Cherokee Indian Hospital has a specialty clinic that offers a variety of special services (available upon referral from your Primary Care Provider) that include:

Ears, Nose & Throat Specialist or Otolaryngologist
Obstetrics & Gynecology (OBYGN)

Dental Clinic

Hours of Operation: 7:30am-5:30pm, closed daily: 11:30am-12:30pm
To schedule an appointment: 828.497.9163 ext. 6478


Due to a critical staff shortage, all same day appointments are intended for patients who are experiencing dental pain, swelling or uncontrolled dental bleeding.

CIHA Dental believes that care and service is delivered most effectively from the heart. We believe that the Guiding Principle of “To hi” or “A state of peace and balance” can only be achieved through healthy relationships and is fundamental to living healthy lives.

We believe that all health care services belong to the people and CIHA is a steward of their inheritance charged with safeguarding it and providing it to them when and how they need it. CIHA Dental is committed to being the healthcare partner of choice for this Community and enjoying the relationships found in healthy families.

Due to staff shortages, please note there will be changes in services as we work to accommodate the appropriate guidelines for the dental services in a hospital setting.


Durable Medical Equipment (DME)

Hours of Operation: Monday-Friday: 8am-4pm, closed daily: 12pm-1pm
To schedule an appointment: 828.497.3725

CIHA’s Durable Medical Equipment (DME) Department helps patients with breathing issues, ambulatory challenges, and a variety of other disabilities, often working in conjunction with patients’ general practitioners, Integrated Care Team, or the Respiratory Therapy Department. With the careful application of useful tools and devices, DME can make life a little easier. Those with breathing issues might be prescribed nebulizers, oxygen equipment, CPAPs, etc., while those with ambulatory challenges are often assisted with walkers, wheelchairs, or other assistive devices.

To receive any equipment for CPAPs, oxygen, and nebulizers, please call the Respiratory Therapy Department or the company that provided your equipment originally. To receive supplies, please call 828.497.9163 ext. 6389.

Services Include:

  • Positive Airway Pressure devices and supplies
  • Nebulizers and supplies
  • Walkers
  • Wheelchairs
  • Bathroom aids
  • Canes
  • Rollators
  • SoClean CPAP cleaners


Eye Clinic

Optical Lab Hours: Monday-Friday: 8am-5pm, closed daily: 12pm-1pm
Doctor appointment times vary, please give us a call to schedule an appointment:
Front desk: 828.497.9163 ext. 6495
Clinic Direct Line: 828.497.3879
Optical Fax Line: 828.497.3766

Due to the wait list to be seen by our amazing team, please note that we do have same day appointments available each day. To schedule a same day appointment, please call after 4:30pm the day before and leave a detailed message requesting you would like a same day appointment.

The Eye Clinic provides full-scope, hospital-based, primary eye care for enrolled members and beneficiaries. Visitors to our clinic can also browse the Optical Shop. It offers a full range of glasses, sunglasses, and contact lenses, including Medicaid-covered options and a community eye care provider. (EBCI enrolled members over 59½ receive $200 a year toward new glasses.)

Services Include:

  • Comprehensive eye exams
  • Diabetic eye exams
  • Emergency/urgent red eye and eye injury exams
  • Contact lens exams
  • Ocular disease management including, but not limited to: glaucoma, cataract, and macular degeneration
  • Optical Shop

Human Resources

Hours of Operation: Monday-Friday: 8am-4:30pm
For more information, call 828.497.9163 ext. 6346
For job openings, click here.


The Human Resources Department at CIHA is responsible for all recruiting, new employee orientation, and benefit management.


Hours of Operation: Monday-Friday: 7am-6pm for outpatient services. 
Closed daily for lunch from 12pm to 1pm. Closed weekends & holidays.
For more information, call: 828.497.9163 ext. 6445

The Laboratory Department at CIHA provides crucial services utilized in the assessment of your health condition. Our lab professionals contribute to the multidisciplinary medical approaches used by your Integrated Care Team.

Services Include:

  • Blood collection with a variety of tests
  • ABO/Rh and cross-matching tests
  • Urine sample analysis
  • Analysis of cultures provided to the laboratory for bacteria identification and antibiotic sensitivity
  • Drug screenings
  • Pregnancy tests



Hours of Operation: Monday-Friday: 8am-4:30pm
Contact our staff today:
Nilofer Couture, MPH, RD, LDN, CDCES: Ext. 6459
Kate Morrow, MS, RD, LDN, CDCES: Ext. 6317
Madi Rose, MS, RDN, LDN: Ext. 6806
Alyssa Robinson, MHS, RDN, LDN: 6816
Susan Boekel, RDN, LDN: EXT 7569
Drew Lappin, MHS, RDN, LDN: EXT 6776



Though it is something that can often be taken for granted in our daily lives, nutrition is often at the source of a variety of health-related issues. The talented team in our Nutrition Department works within a multidisciplinary approach to offer Medical Nutrition Therapy (MNT) to patients of CIHA. Upon first visiting the department, you will be given an inpatient nutrition assessment by a Registered Dietitian (RD). RDs also provide outpatient nutrition consultations as part of CIHA’s Integrated Care Teams. Lastly, those same RDs provide our Cherokee patients with critical education and diet prescriptions for a variety of health conditions. All of our dietitians are licensed by the state of North Carolina and maintain registration with the Academy of Nutrition and Dietetics.

Services Include:

  • Inpatient nutrition services
  • Outpatient nutrition consultations
  • Group nutrition classes
  • Community outreach
  • Resources for other healthcare providers for Medical Nutrition Therapy (MNT)
  • Bariatric support groups
  • Satellite clinic support
  • Tsali Care consultations
  • Analenisgi/Kanvwotiyi consultations


Outpatient Pharmacy

Hours of Operation (Lobby):
Monday, Tuesday, Thursday, Friday: 8am-5:45pm
Wednesday: 10am-5:45pm

Hours of Operation (Drive-Thru):
Monday, Tuesday, Thursday, Friday: 8am-5:30pm
Wednesday: 10am-5:30pm

Refill requests must be made either in-person or over phone and cannot be made using the drive-thru line. To call the prescription refill line, dial 828.497.9163 ext. 6714 and have your chart number or prescription number ready.

We have mail-in refills available, to sign up call 828.497.9163 ext, 6379. This will ensure that your medicine will be delivered to your mailbox without having to make a trip to the hospital.

Pharmacy Prescription Refill Text Messaging Service: For questions or to enroll, stop by the pharmacy in-person or call us at 828.497.9163 ext. 6379.



Hours of Operation: Open 24 hours, 7 days a week, except for holidays
To schedule an appointment: 828.497.9163 ext. 6466 or ext. 6446
To schedule a 3D mammography appointment today, please call: 828.497.3710

The CIHA Radiology Department is staffed with a talented group of radiologists, clinicians, and assistants, and is accredited by the American College of Radiology in Mammography, Magnetic Resonance Imaging (MRI), and Computed Tomography (CT).

Services Include:

  • Diagnostic X-Ray
  • Fluoroscopy
  • Computed Tomography (CT)
  • (2D and 3D) Mammography
  • Ultrasound
  • DEXA scan
  • Magnetic Resonance Imaging (MRI)
  • For all exams except diagnostic X-rays, you need to call and make an appointment with the department.


Respiratory Therapy

Hours of Operation: Monday-Friday: 8am-4:30pm
To schedule an appointment: 828.497.9163 ext. 6389


Respiratory Therapy provides care to Cherokee patients with breathing-related problems. Such care includes education on asthma, COPD, and sleep apnea, as well as exams for lung function and exercise stress tests. The licensed and highly trained staff of our department are eager to help you test for difficulties you may be having, or suggest tools, breathing exercises, or other forms of therapy to help with an existing breathing condition.

Services Include:

  • Pulmonary function test
  • Exercise stress test
  • Education on breathing-related disorders
  • Tobacco cessation counseling
  • Evaluation for home oxygen
  • Overnight pulse oximetry
  • Sleep study coordination
  • Exercise pulmonary function testing


Physical Therapy/Ortho/Wound Care

Hours of Operation: Monday-Friday: 7:30am-5pm
To schedule an appointment: 828.497.9163 ext. 6270

The Physical Therapy/Ortho/Wound Care Department is dedicated to the promotion of healing, knowledge, and physical independence by providing quality rehabilitative and wound care interventions. Here, the talented team of clinicians, doctors, and nurses provides a wide array of services and care.

Those in Need of Comprehensive Physical Therapy (PT) or Those Suffering with Musculoskeletal Conditions, Wound Care and Those Needing Assistance From Our Orthopedic Department Will Find These Services Invaluable:
  • Acute and chronic injury assessment and rehab
  • Post-operative rehab
    • General orthopedic surgeries/arthroscopies
    • Total joint replacements
    • Traumatic injury surgical repairs
  • Sports rehab
    • Pre-concussion assessment
  • Gait and balance disturbance conditions
    • Vertigo
    • Difficulty with walking
  • Treatment for neurological conditions
    • Stroke
    • Traumatic brain injury
    • Concussion management
    • Parkinson’s treatment
  • General conditioning (including patients with diagnosis of COPD – working in conjunction with the Respiratory department)
  • Wound Care
    • Diabetic wounds
    • Traumatic wounds
    • Amputation care
    • Ostomy care
    • VAC dressings
  • Routine preventative diabetic foot care
    • Yearly diabetic foot assessments
    • Diabetic nail/Callous care
  • Inpatient rehab
  • Inpatient wound care
  • Pelvic Health Rehabilitation
    • Pre-natal and post-partum
    • Bowel/bladder conditions
    • Sexual pain/dysfunction
  • Generalized weakness/deconditioning
  • TMJ conditions
    • Jaw, head and neck pain
  • General Orthotic Managment
  • Pre & post amputation care
    • Prosthetic management
    • Orthotic management
  • Lymphatic drainage and decongestive therapy
    • Compression garment fitting and management
    • Post-mastectomy care
    • Compression therapy
    • Circulation concerns
  • Orthopedic Department
    • Steroid injections
    • Minor fracture management
    • Workman’s compensation injuries (referral from case manager only)
  • Specialty certifications in Physical Therapy/Wound Care and Orthopedic deparment
    • Two certified in dry needling
    • Three lymphedema specialists
    • Four wound care certified
    • Two certified foot care specialists
    • Three ostomy care certified
    • Three LSVT BIG for treatment of Parkinson’s
    • Two certified in Kinesio-taping
    • One certified in blood flow restriction
    • One certified in ISATM (Instrument Assisted Manual Theraphy)
    • One certified in cupping
    • One certified in runner evaluation
    • One orthopedic specialty certification
    • One neurological specialty certification


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