Meet Your Integrated
Care Team.
Meet Your Integrated
Care Team.
What Is an Integrated Care Team?
At Cherokee Indian Hospital Authority (CIHA), your care doesn’t come from just one individual or one department. Here, you’re carefully placed at the center, surrounded by helpful, caring specialists—experts in their given fields of medicine, and whom we ask to work collaboratively on your care. They communicate and assist each other, ensuring nothing is missed and that you get back to your healthy life as fast as possible.
That’s why we use an Integrated Care Team approach—a model that places you at the center of a coordinated network of healthcare professionals dedicated to your unique needs. These team members collaborate closely, sharing information and insights to develop a comprehensive care plan tailored specifically for you. They hold regular meetings, review your progress, and communicate openly to ensure every aspect of your health is covered—from physical to mental wellness.
How Does This Benefit You?
Holistic Care: By working together, your Integrated Care Team addresses the full spectrum of your health, considering your physical, mental, and social well-being.
Personalized Attention: You are not just another patient; your team knows you and your health history, ensuring personalized care that respects your cultural and individual needs.
Improved Outcomes: Because your team communicates and collaborates, there is less risk of missed details or treatment gaps. This leads to faster recovery and better long-term health outcomes.
Seamless Experience: No more navigating between different departments alone. Your Integrated Care Team coordinates everything, making the process smoother and less stressful for you and your family.
At CIHA, we are committed to treating the whole person and ensuring that no part of your care journey is left to chance. Our Integrated Care Team is here to support, guide, and help you return to a healthy, vibrant life as efficiently as possible.
Click here to learn more about Care Management and the role of Care Managers
Okay, So Who’s on MY Integrated Care Team?
Primary Care Provider
Your Primary Care Provider (PCP) is a foundational member of your Integrated Care Team. As the first point of contact in your healthcare journey, your PCP plays a critical role in evaluating your overall health and identifying your medical needs. They conduct comprehensive assessments, including physical exams, reviewing your medical history, and addressing any current health concerns you may have.
Case Management Support
Your Case Management Support (CMS) is an essential member of your Integrated Care Team, serving as the central point of coordination for your care experience. Acting as a bridge between you and the rest of the team, your CMS helps ensure that your healthcare journey is seamless and well-organized. Key responsibilities of your CMS include: Scheduling Appointments, Providing Reminders, First Point of Contact, and Facilitating Communication.
Case Manager/ Care Manager
Your Case Manager or Care Manager is a Registered Nurse (RN) who plays a crucial role in managing and coordinating your healthcare, particularly if you are at high risk or living with a chronic condition. Their primary focus is to ensure you receive comprehensive, continuous, and personalized care by collaborating with your entire Integrated Care Team and external providers. Key responsibilities of your Case Manager include: Coordinating Referrals, Developing and Refining Care Plans, Providing Essential Education, and Monitoring Progress. Click here to learn more about Care Management and the role of Care Managers.
LPN/CMA
Your Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) plays an essential role in delivering hands-on, personalized care as part of your Integrated Care Team. Working closely with your Primary Care Provider (PCP), they help ensure your healthcare experience is thorough, efficient, and patient-centered. Key responsibilities of your LPN or CMA include: Anticipating Your Needs, Health Screenings, Vital Sign Monitoring, Administering Immunizations, and Patient Education and Support.
A Great Team Needs Support.
Your Integrated Care Team is further strengthened by a dedicated Support Team composed of a Behavioral Health Consultant, Nutritionist, and Pharmacist. These specialists provide essential expertise that complements your primary care, ensuring a comprehensive approach to your health and well-being.