Quality Care - in the comfort of your own home

To set up for Virtual Urgent Care services please call 828.497.3744

What is MEND?

MEND is a virtual way for you to get care through CIHA.

What is a Virtual Visit?

A virtual care visit allows you to speak with a provider using video chat. There may be times when the provider asks you to come to the hospital for labs, x-rays, or to pick up medicine. Occasionally, an in-person exam will be recommended.

Who is Eligible for a Visit?

CIHA patients must be 2 years or older in order to receive virtual care.
All patients who are 17 and under must be accompanied by a parent or guardian during the visit

For information about COVID-19 testing, please call our COVID-19 Hotline: 828.497.3743 or click here to view the CIHA COVID Drive-Thru Testing schedule.

How does it work?

Step 1

Call today (828) 497-3744 to get registered in MEND by a member of our CIHA team. You can also download the MEND App available on the Apple AppStore or Google Play Store.

Step 2

MEND is available on computers, tablets and smartphones. You will be emailed a link in order to create your account.

Step 3

Once your account is created you can schedule an appointment a time that's best for you!

Step 4

Connect with a Provider

Commonly Treated Conditions



Cough, Cold, Flu

Muscle Sprains/Strains

Nausea, Vomiting, Diarrhea

Pink Eye

Pregnancy Testing

Rash/Skin Conditions

Runny Nose

Sinus Congestion

Sore Throat

STD Testing

Tick Exposure

Tooth Infections

Urinary Symptoms
(Adults Only)

Yeast Infections
(Adults Only)

Search Cherokee Indian Hospital Authority