Cherokee Indian Hospital Employees Shine as Presenters at IHS Training Event

Cherokee, NC – March 18, 2024 – Cherokee Indian Hospital Authority (CIHA) is proud to announce that two of its dedicated employees, Gwynneth Wildcatt, Director of Accessibility, Resources and Member Services, and Taylor Benally, Patient Access manager, were invited to serve as presenters during the Indian Health Service (IHS) Patient Registration and Patient Benefits Coordination Training in Reno, NV. The training, which took place from March 12-15, 2024, was attended by staff, including managers, who are directly responsible for patient registration and/or patient benefits coordination functions within the Indian Health Service.


“We are incredibly proud of Gwynneth and Taylor for their outstanding presentation at the IHS training event,” said Casey Cooper, CEO of Cherokee Indian Hospital Authority. “Their dedication to our patients and their commitment to excellence are truly commendable. We are fortunate to have such talented and passionate individuals on our team.”


During their presentation, Wildcatt and Benally showcased CIHA’s Patient Access procedures, highlighting the hospital’s commitment to providing high-quality, culturally competent care to the Cherokee community. They also explained how CIHA’s guiding principles serve as the foundation for patient services, ensuring that every patient receives the best possible care and support.


About Cherokee Indian Hospital Authority:

Cherokee Indian Hospital Authority (CIHA) is committed to providing high-quality, culturally competent healthcare to the Eastern Band of Cherokee Indians and the surrounding community. With a focus on patient-centered care and community wellness, CIHA strives to improve the health and well-being of all those we serve.


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