The Emergency Department provides emergency medical care delivered in a world-class Joint Commission accredited facility.  The CIH ED is staffed by board-certified physicians in either Family Practice, Emergency Medicine, or Internal Medicine.  A midlevel provider (physician assistant and/or nurse practitioner) is always working side by side with the physician in order to supplement and expedite care. 

 

Services offered:
All patients will be seen. Some patients may be transferred to other facilities depending on their need for more specialized care. 

 

Open 24 hours a day, 7 days a week. 

 

828. 497.9163
911 for life-threatening situations

 

Frequently Asked Questions
1.    Question: Do you only see Cherokee Indians?
Answer: The Emergency department at Cherokee Indian Hospital is required by the Federal Emergency Medical Treatment and Labor Act (EMTALA) to medically screen each patient to determine his or her need for emergency medical treatment. If the patient has an emergency medical condition or is in active labor, EMTALA mandates all emergency departments to provide stabilizing care within its capabilities regardless of the patient’s ability to pay.


2.    Question: Are you open for full service on holidays?
Answer: The Emergency Room is open 24 hours a day, 7 days a week.
    
3.    Question: Why are some people seen sooner than others and why do we have to stay in the ED so long? 
Answer: We are committed to providing you with excellent patient care, no matter what your illness or injury. Quick Triage nurses will evaluate each patient and determine the general severity of illness or injury. Because our first priority is to save lives, the most severely injured or ill patients will be seen first. Length of stay or the ability to be seen immediately in ED may be affected for several reasons. There may be a need to wait for a specific treatment room, diagnostic test, lab result, or a return phone call from a consulting physician/provider or referral facility. All these factors can extend your length of stay. If you are asked to wait but begin to feel worse, please tell the nurse right away. 
4.    Question: Who can help me if I have a concern or would like to comment about my care in the Emergency room? 
Answer: We welcome your questions and concerns - they help us improve our care. If you do not feel comfortable talking with the staff that treats you, you can speak with the charge nurse, Emergency department nurse manager or clinical director. 
5.    If I am unsure whether I need to visit the ER is there someone I can get advice from?
Answer: CIHA ER can answer medical questions and may help with deciding whether there is a need for you to come to the ER.